DEPOSIT

 

A £25 deposit is required to book and hold your appointment. The remainder is due during your scheduled appointment. It is non-refundable. If, you are a no show or late to your appointment, we have the right to keep the deposit for the time we have reserved for you.

We hope you understand, everyone's time is valuable. 

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LATE POLICY

 

Due to scheduling commitments to other clients and our staff's personal schedules we may need to reschedule any appointment for which you are more than 15 minutes late. We will do our best to accommodate your service, however due to time constraints and our obligation to other clients, it may be necessary to reduce the service. If the service must be reduced you may be charged for the original service booked. If, your appointment will have to be cancelled, the deposit will not be refunded. 

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PRICING

 

We are subject to change pricing at any given time. Client's who booked in advance before a rate change, will not be effected by the updated pricing.

 

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CONFIRMATION  TEXT/ EMAIL

 

As a courtesy  to our clients, we will text/email to remind you of your appointment one business day prior to your appointment date.  If we are unable to reach you,  please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fees. We offer this reminder as a courtesy.

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PAYMENT OPTIONS

 

We only accept CASH, PAYPAL, BANK TRANSFER. Visa/Mastercards options will be coming soon!

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REFUND POLICY

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NO REFUNDS AVAILABLE, if you choose us as your artist you must follow the steps to completing the process properly for the best results. Appointments are gone through very thoroughly, time is not rushed and we follow the clients feedback during the consultation to make sure this is the best results for you.

Services purchased as part of a bundle deal, must be redeemed (within the stated time frame - if applicable) or will be lost. Unfortunately no refunds can be made for services which have been unused.

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For any other enquiries please contact us via email - momcilo.latinovic@gmail.com

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